REFRAME 2025 is Vimeo's second annual customer conference.
We will be hosting REFRAME live in person in NYC and streaming the keynote online for the virtual component.
Thursday, October 23, 2025
9:30 a.m. - 6:30 p.m. ET (doors open at 8:00 a.m.)
Center415
Located at 415 5th Avenue (Between 37th & 38th Streets)
New York, NY
$175
Virtual tickets are available free of charge via our home page.
You can check out the full agenda and sessions here.
Space is limited - we will close registration when we've met our max capacity.
No tickets are not transferable.
All fees are nonrefundable except, if Vimeo cancels the Event, Vimeo will issue you a full refund of the ticket purchase price.
Request a ticket cancellation by emailing reframe@vimeo.com
You're welcome to bring a notebook or anything else that helps you stay engaged. We kindly ask that you leave laptops at home to help keep everyone fully present. Please review Section 3 of the Event Terms for a list of prohibited items.
Prohibited items include firearms or other weapons, explosives, hazardous materials, bicycles, skateboards, in-line roller skates, or illegal substances. Smoking, vaping, and animals are not permitted on the Event Premises (except for service animals). Please review Section 3 of the Event Terms for more information.
Yes, please bring a government issued ID that matches your registration information on file.
Food and beverage will be provided. You can indicate any dietary restrictions during registration. Alternatively, please contact us via email at reframe@vimeo.com. Please review Section 4 of the Event Terms for more information.
Alcohol may be served at the event to registered attendees over the age of 21. Attendees must consume alcohol responsibly. Service may be refused at Vimeo's discretion. Please review Section 4 of the Event Terms for more information.
Yes. Vimeo will have security measures in place to ensure a safe and comfortable environment for all attendees. These measures may include bag checks, walk-through metal detectors, and the presence of on-site security personnel throughout the venue. We ask that you plan accordingly and allow extra time for check-in.
Please review Section 3 of the Event Terms for more information.
Yes. Vimeo, its partners, and the event sponsors will be capturing video and photography throughout the event. By attending, you acknowledge and agree that Vimeo owns the rights to all event-related media and may use these assets for promotional, marketing, and other business purposes. Attendees are also welcome to take photos and record portions of the event for personal use, provided they do so respectfully, subject to compliance with Section 2 of the Event Terms. Please be mindful of others' privacy and avoid disrupting sessions.