12:30 PM – 1:30 PM, Registration and Welcome
Come early and experience our Made Real Lab interactive AI case studies and demo's.
1:30 PM – 2:05 PM, Opening and Keynote
Join host Chris Michaud as he introduces the conference theme: “AI made real” and welcomes our keynote guest speaker Shan Jegatheeswaran (Global Head, Johnson & Johnson MedTech Digital) to talk about “The Future of AI in Surgery” and hear about the work Johnson & Johnson MedTech is doing to enable a new era in surgery.
2:05 PM – 3:15 PM, Panel discussion
An interactive panel that will engage the audience along with industry leaders in an open discussion on successes and fails as these executives have launched AI initiatives across their organizations.
3:15 PM – 3:40 PM, Networking Coffee Break
3:45PM – 4:45 PM, Breakout Roundtables and Sessions
Join peers in conversations specific to your industry: Healthcare and Life Sciences, FinTech and Insurance, Business Information and Media, Retail and CPG.
Or join broader topics that will include: Workforce Enablement & AI Skills Development, Human-Centered AI, Physical AI & Robotics, AI-Powered Marketing, Enterprise AI-enablement.
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1. Fast-Tracking the AI-Native Consumer Enterprise
For years, gaining business access to data has required costly, drawn-out platform builds – slowing progress and stifling innovation. Today, that paradigm is shifting. EPAM is redefining the journey, offering organizations a faster, smarter path to harness AI and unlock the full value of their data. We explore how rethinking data access empowers business users with real-time insights, accelerates transformation without years of heavy infrastructure investment, and lays the groundwork for AI-native enterprises poised to fuel the next wave of growth.
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2. AI-Powered Conversations: Transforming Patient Engagement
From appointment reminders to complex treatment guidance and clinical trial management, interactive chat and large language models are reshaping how patients connect with healthcare and life sciences organizations. In this interactive roundtable, leaders will uncover proven use cases, lessons learned, and practical steps to safely deploy these tools and explore how to turn AI potential into measurable impact for patient services and support.
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3. Can You Spell Education without AI?
With the buzz around adaptive learning, how much is genuine promise – and how much is just hype? This roundtable goes beyond the headlines to examine what it will truly take to design AI-enabled educational experiences that are both deeply personalized and undeniably safe. Join us as we unpack the opportunities, challenges, and guardrails needed to shape a future where adaptive learning delivers on its full potential..
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4. The CMO as Growth Architect: Thriving in Marketing’s AI Transformation
AI isn’t just rewriting marketing. It’s rewiring how businesses grow. Funnels are evolving into dynamic, omni-modal experiences while organisations must adapt to support enterprise-wide, AI-powered growth. CMOs now have the opportunity to lead this transformation by orchestrating IT, CX, compliance, and data science teams to deliver trust, personalisation, and agility at scale.
In this session, Empathy Lab shares how AI-Native Growth Orchestration transforms both customer journeys and organisational capabilities. Featuring case studies from Mars and Reckitt, learn how brands are building systems that deepen loyalty, drive connection, and create scalable, measurable success in an AI-first world. -
5. From Hype to Impact: Human-Centered AI That Delivers ROI
AI adoption has raced ahead, but ROI has not. This is not a distant or abstract issue. When projects underperform, businesses waste resources, frustrate employees, and miss opportunities to compete. Leaders face stalled ROI, disengaged teams, and a credibility gap between what is promised and delivered. In this session, we will share our perspective on how leaders can close the hype gap by deploying human-centered, cross-disciplinary teams. We will then open the discussion to hear how these challenges are showing up in your business and where you have found success in closing the gap.
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6. AI-Native by Design: Evolving Workforces, Evolving Organizations
AI natives think differently about their workforce – as a combination of humans, AI agents, and automated workflows. It's a workforce designed for constant evolution of who does what. What will it take for businesses to reinvent their teams? Using EPAM's experiences and to-date learnings as a jumping off point, we will explore topics including what is driving and inhibiting AI adoption, managing human expectations and emotions, why AI tools aren't yet creating expected impact, working across the C-suite, effectively bridging training gaps, and building the organizational muscle for constant change.
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7. The AI-Robotics Revolution: How Physical AI is Redefining Robotics
Physical AI represents the next frontier of innovation – where AI meets physical embodiment to solve complex real-world challenges. Join us for a forward-thinking discussion on how Physical AI elevates robotics beyond basic automation, driving industry disruptions and enabling adaptive, problem-solving systems. Together, we’ll explore emerging trends, ethical dilemmas, and transformative opportunities in crafting the intelligent machines of tomorrow.
4:50 PM – 5:30 PM, Closing Keynote
Eric Pace, Head of AI, Cox Communications: Scaling AI across Cox—focus on governance, infrastructure, and responsible implementation.
Carlos Gomez, VP, Global Partnerships and Alliances, Baker Hughes(remote) & Sunil Jose, Managing Principal, Client Executive, Energy, EPAM: Baker Hughes’ approach to leveraging AI to lead the energy sector.
Arkadiy Dobkin, Principal Founder & Executive Chairman, EPAM Systems, Inc.: Vision for the future of AI and its impact on EPAM and clients.
5:30 PM – 8:00 PM, Networking Reception
Close out the day with drinks and appetizers in our Made Real Lab.